Terms of Service — Diamond Touch Detailing

Section 1

Deposit Policy

A non-refundable $50 deposit is required to secure all appointments.
The deposit is applied toward the total service cost.
The deposit covers the cost of the reserved time slot.
Deposits are NON-REFUNDABLE under any circumstances — including cancellations, rescheduling within 24 hours, or no-shows.
Cancellations made more than 24 hours in advance: the deposit may be applied as a credit toward a future booking at our discretion.

Section 2

All quoted prices are starting prices and may vary based on vehicle size, condition, and level of contamination.
Heavily soiled, pet hair-filled, or excessively dirty vehicles may incur additional charges.
Additional charges will be communicated before work begins when possible.
By booking, the client agrees to pay the final amount as assessed by Diamond Touch Detailing upon completion of service.
Final pricing is determined at time of service.

Section 3

Cancellations must be made at least 24 hours before the scheduled appointment.
Cancellations within 24 hours forfeit the full deposit with no exceptions.
No-shows forfeit the full deposit and may be subject to a rebooking fee.
We reserve the right to cancel or reschedule appointments due to weather, equipment issues, or other circumstances beyond our control — in such cases a full refund or credit will be issued.

Section 4

Diamond Touch Detailing is not liable for any pre-existing damage, scratches, paint chips, dents, or other imperfections present on the vehicle prior to service.
We are not responsible for items left in the vehicle during service.
We are not liable for any damage caused by pre-existing conditions including but not limited to: loose trim, worn paint, damaged seals, or oxidized surfaces.
We use professional-grade products and techniques, but results may vary based on vehicle condition.
The client acknowledges their vehicle is in acceptable condition for detailing services at the time of booking.

Section 5

Diamond Touch Detailing reserves the right to photograph and/or video record the vehicle before, during, and after service.
These images may be used for quality control, liability documentation, and marketing/promotional purposes including social media.
By booking a service, the client grants Diamond Touch Detailing full rights to use these images and videos for any business purpose.
If you do not consent to your vehicle being photographed for marketing, you must notify us in writing before your appointment.

Section 6

We are a mobile service operating within approximately 25 miles of Murrieta, CA.
Travel fees may apply for locations outside our standard service zone.

Section 7

Questions about these terms?